Privacy Policy

Privacy Policy

We at Dical House respects your right to privacy at any time you visit or communicate with our site. The purpose of our Terms & Conditions and Privacy Policy are to offer you a thorough explanation regarding your data provided to use or any data we may collect from you. We may update these conditions and policy from time to time, and therefore it should frequently be reviewed.

Data Collection
Data can be collected and processed during the operations of our website. The following are the data we collect and how:

  1. Data regarding your visit/s to our website and resources used.
  2. The following data may also be collected and not limited to: weblogs, location, contact information and any other communication information. Most of this information is collected whilst using our website such as registering for information or when you complete a purchase.

What do we do with this information?

  1. To improve your services and products.
  2. Inform you with promotions through email about special offers, new products or events. We will use the email address which you have provided.
  3. To provide you more information related to your order made through our website which will help us to fulfil your order.
  4. We may contact existing customers regarding products and services related to any item purchased through our website.
  5. From time to time we may contact you for market research purposes
    To help us customise our website according to your needs/preferences.

Cookie Usage
There are instances where we may use cookies to gather information about you and your interaction with this website, such as information about your browsing behaviour, purchase behaviour, and other engagement with the Services. We use this information in one or more of the ways described above. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies. These cookies are stored on the hard drive, and the data sought by the cookie help us enhance our website and the services offered to you.

Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google. The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place. Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam. For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

 

Personal Data Storage
We may transfer data about you in locations outside the European Economic Area, to store or process of your information. The data we transfer within/outside the EU may be shared with staff to process and store the said data. It may include such processes as processing a payment or offering support for your service or product needs. The staff processing or storing information may work for our suppliers outside the European Economic Area. By submitting your information, you have agreed to this transfer and storage of data. We take all reasonable action to ensure the safety of your data in agreement with this Privacy Policy. Information we are provided will be stored on secure servers. Transaction data is encrypted for your safety. You understand that the Internet is not a secure medium of communication and that such transmission will be at your own risk and therefore we cannot guarantee full protection. You may have an account on our site which requires a password to allow you to access specific pages. You are responsible for the passwords safety and confidentiality.

Information Disclosure
At times we may disclose personal information to Third Parties for, but not limited to, the following reasons:

  1. At any time when we are legally required to, we may disclose information about you and your visits to our sites.
  2. To help in fraud protection and reduce risk, we may disclose information.

Third Party Links
We may include third party links. These third party links have their privacy policies which you agreed to when you click on the link. We are not responsible and liable for third party links. Thus we do not accept liability for third party links since we do not have control over third-party websites.

Corrections and Cancellations
Upon your request, we will: correct your personal information or remove your data related to you from our database.